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Growth5 min

Reading your practice analytics

Most practices grow on instinct. Five minutes a month with these four numbers replaces the guesswork with something you can act on.

What you will learn

  • Read utilisation against the capacity you actually want
  • Track no-show and cancellation rate over time
  • See revenue split by service and clinician
  • Identify which referral sources convert

Step by step

1

Start with utilisation

Compare booked hours against the hours you opened. Consistently above 85% means it is time to raise fees or add capacity, not to work later.

2

Check no-shows

Watch the trend, not the week. A rising rate is usually a reminder-timing or policy problem, and both are fixable in minutes.

3

Look at revenue mix

Revenue by service shows which work sustains the practice. Clinics can break this down per clinician to plan schedules fairly.

4

Trace your referrals

See which sources actually turn into ongoing clients so outreach effort goes where it already works.

How it looks inside PsychDesk

Real screens from the product, so you know exactly what to expect before you start.

Practice analytics: utilisation, revenue and no-show trends
Practice analytics: utilisation, revenue and no-show trends
Collections feeding the revenue view
Collections feeding the revenue view

Practitioner tips

Review on the first working day of the month, before the calendar fills.

Pick one number to move each month, practices that chase all four move none.

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